Transparency

Privacy Policy

Updated: September 22, 2026. This policy explains how YKONY processes personal data in its digital channels, YKONY Platform and the applications it provides.

Responsibility for processing

YKONY LTDA., Brazilian company registration 61.084.791/0001-70, acts as controller of data related to registration, platform administration and the purposes described here. In business environments or third-party applications, other participants may act as controllers or processors according to the stated context.

Messages sent through this website

When you submit the form, we collect your name, email, optional company name, message and selected interest, such as exploring a solution, requesting a demonstration, proposing a partnership or another topic. Consent and the version of this policy accompany the record so that we can respond to the request. A message does not automatically subscribe a person to promotional communications or establish a partnership.

Do not include passwords or confidential information in the message.

Data processed

We may process identification and contact details, protected credentials, consent records, subscription information, preferences, access events, device information, security and support records. We also process data users enter into each application and metrics needed to measure consumption, apply plan limits, prevent abuse and maintain operations.

Application data and separation of contexts

Usage data is associated with the login and authorized context. We apply controls to separate personal profiles, organizations and environments. Business administrators may access information consistent with their permissions, while data in a personal space must not be exposed to another user or organization without an applicable basis and authorization.

Purposes and legal bases

We use data to create and authenticate accounts, provide applications, perform contracts, administer plans and limits, protect users and systems, provide support, comply with legal obligations, prevent fraud and improve the experience. Depending on the case, processing relies on contract performance, legal obligations, legitimate interests, credit protection, the exercise of rights or consent.

Offers and communications

Enrollment and usage information may be used to show application status, available limits and account-related options. Promotional communications will be sent under an appropriate legal basis and with a preference management mechanism when required.

Providers, licensors and artificial intelligence

Data may be processed by infrastructure, security, messaging, payment, support and artificial intelligence providers strictly as needed for the stated purposes. Application publishers receive only the data and access consistent with the service and their role. We do not sell personal data.

Cookies and telemetry

We use resources strictly necessary for sessions, security and preferences. Optional navigation analytics depend on the choice presented in the privacy controls. Users may review this choice using the controls available on the website.

Security, retention and transfers

We adopt technical and administrative controls proportionate to risk, including access management, credential protection, audit records and data segregation. We retain information for the duration of the relationship and for periods necessary to meet legal obligations, prevent fraud and exercise rights. Providers may process data outside Brazil under appropriate contractual and technical safeguards.

Data subject rights

Data subjects may request confirmation, access, correction, portability where applicable, information about sharing, review of automated decisions, and deletion, objection or withdrawal of consent in cases provided for by law. We may request the minimum information needed to confirm the requester’s identity.

Updates and contact

This policy may be updated to reflect legal, operational or application changes. Significant changes will be communicated through appropriate channels. Privacy requests may be sent to privacidade@ykony.com.br.

YKONY LTDA. · Brazilian company registration 61.084.791/0001-70.